Irrespective of industry, unified communications are a must for every business – not just for a handful of people but for all employees. Multitasking has become an essential part of work culture and your people need to communicate with peers, customers, and people outside the company for maximum productivity.
Small business phone systems have become the defacto standard for unified communications that satisfy the primary need of dedicated extensions for all the workers and work centers (printer and fax rooms) within the office. There are many phone systems to choose from – KSU-less systems, key systems, PBX (Private Brach Exchange), virtual PBX, VOIP (Voice over Internet Protocol), and hybrid PBX.
KSU-less phone systems are typically meant for offices that need less than ten extensions. Though a cheap alternative, it may not have the features that even a very small business may need to optimize services. Key systems can accommodate 5-40 extensions managed via a central box. It works well but does not have the same flexibility as PBX systems.
PBX systems are a suitable choice for businesses that need more than 40 extensions. Prices of traditional PBX systems have gone down due to cheaper hardware and technology costs. It offers many useful features such as auto attendant, auto dialing, call forwarding, conference call, custom greetings, voice mail, interactive voice response, and much more.
In virtual PBX systems, businesses do not bear the cost of purchasing, hosting, and maintaining the PBX at their premises. The PBX is hosted and combined with VoIP technology. Virtual PBX system users can enjoy the same benefits of traditional PBX phone systems.
VOIP Phones for small business are probably the most economical phone systems in the market today. As phone calls use existing data networks, administrative costs are reduced. Phone bills are lower as calls are measured in bytes rather than time and geographical distance. VOIP companies offer all the features as PBX systems, but at much lower costs. However, complete reliance on internet connectivity can lead to VoIP service breakdowns.
Hybrid PBX combines PBX and VOIP phone systems. Businesses cut down costs by primarily using VoIP systems but can fall back on a PBX system in case of network outage.
Business phone system comes with many features and functions that make it a powerful unified communication tool and marketing device for ever business. Ensure that the phone system companies provide manuals and trainings so that you take advantage of all the features of the phone system.
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Hi,
Nice Article and I represent PBX Plus (http://pbxplus.com) which is based on the award winning (Best of Show for SMB at IT Expo, LA 2009) platform – InVox (http://invox.com)
PBX Plus is offering Virtual PBX Services in an affordable price with so many advanced features like call forwarding, free speech recognition, voicemail and voicemail transcription, eFAX (Fax In), Fax Out, Outbound FAX, Fax on Demand, unlimited extensions and sub-extensions etc. For the first time in the industry, PBX+ offers coverage in 40 countries. I would be happy to add a FREE US or UK number with unlimited minutes to your account.
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The drag and drop designer can be used to configure PBX in just 10 to 15 minutes. Wizard configures the PBX based on the answers to each question about your business.
I suggest you to signup and review the website for more features. You can also sign-in Using your Gmail or Yahoo ID and build your phone system with unlimited trail and testing.
Adam Smith
Pbxplus
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