Why New Business Owners Find Cold Calling Terrifying

Monday, July 9th, 2012

Cold Calling total strangers to talk about your products and persuade them to buy them has got to rank first on the list of things new business owners find terrifying. Cold calling prospective customers is always nerve wracking. Simply picking up the phone and talking to strangers takes courage, however it is a sales strategy that can offer the highest returns. But turning cold calls into actual sales  — that takes confidence and thick skin as well as skill.

Prospective customers can react with hostility or courtesy, but that doesn’t change the odds of setting up a sales meeting or getting a sale over the phone. You will face a firestorm of rejection for every spark of interest you ignite. Its not just new business owners but even seasoned business owners and entrepreneurs shudder at just the thought of cold calling prospects they have never met before. In addition, with many small business owners reluctant to take risks these days, the challenges of cold calling are even greater, especially for new startups.

Learn to begin selling your new business from day 1

If you can’t take rejection, you shouldn’t get into business at all. As a startup or new business with limited resources and no customers, you must practice “interruptive marketing” to get out your message and find customers.”The economy has everyone at a four-way stop sign. No one is moving,” says Stephen Schiffman, author of the best-selling Cold Calling Techniques (That Really Work!). “So your No. 1 competition right now is the status quo. Forget ROI or cost or color or anything else. Every buyer will ask: ‘Does buying this product make sense for me?’ You’ve got to give him that reason.”

When done right, with a bit of research, scripts, presentation and delivery, cold calls do result in sales — whether times are tight or not.

However, social media websites such as TradeSeam.com can help you get rid of your fear of cold calling strangers. TradeSeam.com has enabled over 5.5 million small businesses like  yours get your message out and reach your customers everywhere they are online. TradeSeam.com automatically drives customers to your business and enables you to build strong and loyal followers of your brand, product or service without ever having the need to pick up the phone and cold call strangers to persuade them to buy your product or service.

Signup on TradeSeam.com and get your message in front of your customers – ITS FREE!

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Office Phone Systems For Small and Mid Sized Businesses

Wednesday, June 30th, 2010

Office phone systems are an integral part of business operations. No business – large or small – can work smoothly without an effective business telephone system. Office phone systems are not just a medium of reliable communication but also serve as multipurpose comunications device that enhances the productivity of any business.

Before embarking on the hunt for the perfect business phone system, assess your business needs, limitations and budget. Some questions you need to ask yourself are:

  1. How many phone extensions do you need?
  2. Is the office phone system extensible to accomodate business growth?
  3. What are the features a office phone system must have to improve business efficiency?
  4. Can your business afford time-offs for extensive trainings or any other disruption in daily operations?
  5. Can the office phone system be integrated with other business solutions such as CRM?
  6. What network systems and internal computer systems does the business have?

The most commonly implemented traditional office phones are keyless or KSU-less phone systems (ideal for businesses with 10 employees or less), key systems (for businesses with 50 employees or less) and PBX systems (can accommodate thousands of extensions). Another office phone system gaining rapid popularity is the VOIP system and the hybrid PBX system that combines VOIP and PBX. Though VOIP phone systems are most economical, they totally rely on internet connectivity, making them less reliable than traditional phone systems.

Phone systems for business come with a multitude of features that may be savvy but not necessary. Supporting software applications increase the efficiency of phone systems by enhancing capabilities and enabling phone system access to remote or mobile users. Some features that should be part of a regular business’ phone system are call routing, caller ID, hold/conference/transfer call, voicemail, call forwarding, automated attendants, and call recording. Call center personnel, receptionists, and mobile workers benefit from specific features such as wireless handsets, one number access, managing emails over phone, call handling via a web-based interface, and more.

Apart from assessing the features of the business phone system, you should also verify the phone service providers policies and charges. Startup charges, equipment fees, installation cost, early termination charges and daily hidden costs are some numbers you should know beforehand. Purchase of extras and prerequisites should all be worked out before signing the contract. Around-the-clock customer support services are vital, as you will need them at one time or the other.

Purchasing a business telephone system is not a trivial decision. However, if you take time to evaluate the office phone system and the voip service providers, you will save yourself from later worries. An effective business phone system will be your constant partner as your business grows and expands its operations.

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Unified Communications Are A Must For Every Business

Thursday, May 27th, 2010

Irrespective of industry, unified communications are a must for every business – not just for a handful of people but for all employees. Multitasking has become an essential part of work culture and your people need to communicate with peers, customers, and people outside the company for maximum productivity.

Small business phone systems have become the defacto standard for unified communications that satisfy the primary need of dedicated extensions for all the workers and work centers (printer and fax rooms) within the office. There are many phone systems to choose from – KSU-less systems, key systems, PBX (Private Brach Exchange), virtual PBX, VOIP (Voice over Internet Protocol), and hybrid PBX.

KSU-less phone systems are typically meant for offices that need less than ten extensions. Though a cheap alternative, it may not have the features that even a very small business may need to optimize services. Key systems can accommodate 5-40 extensions managed via a central box. It works well but does not have the same flexibility as PBX systems.

PBX systems are a suitable choice for businesses that need more than 40 extensions. Prices of traditional PBX systems have gone down due to cheaper hardware and technology costs. It offers many useful features such as auto attendant, auto dialing, call forwarding, conference call, custom greetings, voice mail, interactive voice response, and much more.

In virtual PBX systems, businesses do not bear the cost of purchasing, hosting, and maintaining the PBX at their premises. The PBX is hosted and combined with VoIP technology. Virtual PBX system users can enjoy the same benefits of traditional PBX phone systems.

VOIP Phones for small business are probably the most economical phone systems in the market today. As phone calls use existing data networks, administrative costs are reduced. Phone bills are lower as calls are measured in bytes rather than time and geographical distance. VOIP companies offer all the features as PBX systems, but at much lower costs. However, complete reliance on internet connectivity can lead to VoIP service breakdowns.

Hybrid PBX combines PBX and VOIP phone systems. Businesses cut down costs by primarily using VoIP systems but can fall back on a PBX system in case of network outage.

Business phone system comes with many features and functions that make it a powerful unified communication tool and marketing device for ever business. Ensure that the phone system companies provide manuals and trainings so that you take advantage of all the features of the phone system.

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