Do Not Mail Registry Bill Gaining Traction In United States

Thursday, July 1st, 2010

Are you aware of the Do-Not-Mail registry bill? Did you know that Colorado, Michigan, Texas, Washington and another eight states have introduced legislation for constructing a state run do not mail registry? Are you afraid that passing of the proposed registry will restrict the number of direct mail recipients? Did you know that Do-Not-Mail registry carries with it many advantages including enhancement of response rates. Read on to find out what the registry means for you and how you can make the most of it.

Passing of Do-Not-Mail registry at the state level will necessitate creation of state wise databases allowing residents to drop out of direct mail reception. Complaints of junk mail will carry a penalty of $2000 per violation. The registry will reduce the number of possible direct mail recipients but it will simultaneously allow you to target more appropriate audiences, who are more likely to respond. Thus, instead of lowering response rates Do-Not-Mail registry will improve them and save you a significant amount of time and money wasted on targeting wrong clients. Further, you will be able to insert requested information in mails and tailor them to meet client needs. The increased relevance of mail messages will greatly enhance your direct mail success.

To personalize your messages and make mail recipients more receptive to your messages, use latest technologies for direct mail such as VDP (Variable Data Printing). Research indicates that technologies such as VDP can enhance personalization and content relevance to a level that boosts response rates up to 500 percent. Such technologies limit the possibility of losing customers due to inappropriate targeting practices and also raise your return on investment.

To minimize direct mail marketing violations, create lists with specific, complete, precise and up-to-date information and supplementary columns for driving variables using advanced services. A few extra steps will facilitate targeting appropriate audiences, mailing of customized rather than generic messages and mistaken mailings to wrong residents.

Do-Not-Mail Registry was recently taken up by the Senate Consumer Protection and Housing Committee. If it is passed you can expect similar legislations prohibiting mails to listed residents to be implemented throughout U.S. These legislations, however, do not mean that customers will respond negatively to direct mail. Direct mail continues to be the most effective and popular marketing method, as it enables consumers to read and understand product features, benefits and limitations at their own pace without intrusive persuasion from, say telephone callers. If the Do-Not-Mail registry is put in place, customer responsiveness to direct mail can be expected to rise. With decline in the chances of receiving bogus, spam and generic messages, customers are more likely to devote greater attention and show keener interest in direct mails.  

Although Do-Not-Mail registry is likely to invoke a good response from customers in the beginning, you can expect many customers to opt out of the listing within a short time span. Meanwhile, divert all your attention to creating more specific and relevant direct mail campaigns. This practice can greatly increase your direct mail success, with or without the Do-Not-Mail registry.

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How to Create Direct Mail that Gets Results

Tuesday, March 9th, 2010

Businesses have to market their products and services to attract customers. Direct mail is an effective direct response tool that can be used by all businesses, even those that cannot outsource to direct mail advertising companies, as they can be created in-house.

Direct mail is a direct marketing tool that has been developed to attract customers and eventually increase sales.

Here are some tips on how to create a direct mail campaign that gets responses:

1. Address the needs of the customer

Direct mail should identify and address the needs of the customer. This is only possible if you understand the target audience well. The customers should immediately connect with the direct mail postcard.

2. Get to the point

The main point of the direct mail should be highlighted at the start to grab the reader’s attention. Customers will not read the complete direct mailing piece if the point is not clarified at the start.

3. Highlight the benefits to the customer

The direct mail should focus on the benefits the product or service brings to the customer, rather than the features. The customer wants to know “What’s in it for me?”

4. Personalize the direct mail

Personalization refutes the customer’s impression that they are recipients of a mass mail. Use first names to address the customer. Refer to a previous purchase. These personal touches make the customer feel valued.

5. Have a call to action

The objective of direct mail marketing is to get a customer response that will ultimately lead to a sale. The direct mail should include a clear call to action such as visiting the store, calling a number, filling a form, etc.

6. Include a deadline

The call to action can be made more urgent by including a deadline. If the customers want what you are offering, the deadline spurs them into acting immediately.

7. Simplicity is the key

A Direct mail campaign should be simple and understandable rather than verbose and smart. Avoid technical jargon. Avoid fancy words. Stick to the point and keep it simple.

8. Use lots of white space

Do not make the text too long or cramped. Use white space generously and stick to one idea per sentence or block of text.

9. Stick to a single sheet of paper

Most people do not enjoy reading lengthy sales letters. Your sales letter can be effective in a single sheet too. This encourages customers to read it through and saves cost for you.

10. Include pre-paid postage

If the direct mail needs a response through post, it is advisable to include per-paid postage. Customers may put off and forget sending the response if they need to buy stamps first.

11. Include customer testimonials

Use customer testimonials with the direct mail to increase your credibility. References from customers are an acknowledgement of your product or service’s value and efficiency.

12. Repeat the call to action at the end

Repeat the call to action at the end of the direct mail to emphasize it and trigger the customer’s action.

Small business owners and partners can follow these guidelines to create direct mail advertising campaigns that will be effective in getting responses, resulting in more sales. Direct mail campaigns also work well for pomotional introductiory offers for a new product or service.

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How to Create a Direct Mail Campaign For Success

Wednesday, February 17th, 2010

To beat the recession small business owners are banding together “Buy local” campaigns to encourage consumers and businesses to buy local at independents —the neighborhood café, independent bookseller, or boutique grocery store.   Direct Mail Marketing is an effective marketing tactic that can be used by most small businesses to urge local consumers, large businesses, governments, universities, and hospitals to spend more of their dollars closer to home.

Direct mail is the delivery of advertising material to recipients via postal mail. Direct mail companies can design marketing pieces in many different formats including advertising circulars, catalogs, CDs, “pre-approved” credit card applications, and other commercial merchandising materials that can be delivered to both homes and businesses. It may be addressed to pre-selected individuals, or unaddressed and delivered on a neighbourhood-by-neighbourhood basis.

Advantages Of Direct Mail Marketing:

  1. Targeting – The critical aspect of direct mail is its ability to precisely target customers. For many industries, direct mail is the primary means of acquiring new customers. The small business rents mailing lists which most closely match the psychographic and demographic profiles of its current customers. These can be further filtered by several criteria such as previous purchases of similar products, financial information (e.g. household income) and how frequently the person purchases — factors referred to as RFM for “recency, frequency, monetary”.
  2. Personalization – Direct mail can address the customers directly and be tailored to their needs based on previous behavior and history. Variable information based commercial printing enables personalization of imagery as well as marketing message and personal information (such as name, address or zipcode). For example, all female recipients of an offer can receive a personalized package with a man’s picture on the cover, while all mail recipients receive a picture of a woman.
  3. Optimization – Direct mail can be tested to find the best mailing list and the best creative writing or design. Then the best results achieved from the initial test can be rolled out to a wider audience.
  4. Measurability - With source codes, the performance of lists can be measured by measuring the Return on Investment (ROI) on the direct mail campaigns. Without a positive ROI, a marketer should make changes to the direct mail campaign in order to improve results with the next direct mailing.

Direct Mail Advocates claim the following results:

  1. Efficient use of advertising and marketing budgets
  2. Highly targeted and personalized
  3. Response can be easily measured
  4. Easy to predict Return on investment (ROI) based on past performance
  5. Can be creative with information creating entertainment value to attract new customers
  6. 87% of customers are either “very” or “quite” satisfied with the products they buy through direct mail

Here are some key tricks on how to direct mail to achieve desired results:

Address the needs of your target customers

Direct mail should identify and address the needs of your target customers. This is only possible if you understand your target customers’ needs well. The customers should be abel to immediately connect and relate with the direct mail message.

Stay on Message

The primary message of the direct mail should be highlighted right from the start to grab the reader’s attention. Customers will not read the complete direct mail piece if the main point of the message is not clear right from the beginning.

Highlight Your  Advantage and Benefits

The direct mail should focus on the advantages and benefits your product or service will bring to the customer, rather than the features. The customer wants to know “What’s in it for me?”

Personalize the direct mail campaign

Personalization makes customers feel warm and fuzzy. Use first names to address the customer in your direct mail campaign, refer to a previous purchase. These personal touches make the customer feel special.

Include a call to action

The objective of direct mail is to initiate an action that will ultimately lead to a sale. The direct mail should include a clear call to action such as visiting the store, calling a number, filling a form or taking an ation to qualify for a promotion etc.

Have a deadline

The call to action can be made more urgent by including a deadline for a promotion such as a special discount, “2 for 1″ purchase or buy 1 get 1 free. If the customers are interested in your product or service, the deadline can spur them to take an action immediately.

Simplicity is important

Direct mails should be simple and easy to understand. Avoid jargon and fancy words at all costs. Stick to the point and keep it simple for all your customers to understand what you have to offer and its benefits.

Less is better

Do not make the promotional direct mail message long and verbose.  Most people do not enjoy reading lengthy direct mail letters. Your direct mail message should not exceed 3 sentences. This ensures that your customers will read it and it will also save direct mail costs.

Provide pre-paid postage

If the direct mail needs a response through postage mail, it is advisable to include per-paid postage so it is convenient for customers to respond to your direct mail campaign. Customers can get put off and may forget to send their response if they need to pay for stamps or visit the post office before mailing it.

Include customer testimonials

Use customer testimonials in your direct mail campaign to add credibility to your direct mail message. References from customers are an acknowledgement of your products or services advantage and benefits.

Repeat the call to action

Repeat the call to action at the end of the direct mail message to emphasize and trigger an immediate call to action.

Small businesses can follow these guidelines to create a succesful direct mail to generate new revenue streams. Direct mail is also an effective marketing strategy for introductory promtional offers when launching a new product or service in the market.

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How to Play Cupid On Valentines Day

Monday, February 8th, 2010

With February 14th fast approaching, romance is in the air–and Valentine’s dollars are flying out of wallets. Americans spend more than $12.1 billion on Valentine’s Day, according to the National Retail Federation. You don’t need to be a florist, restaurant owner or chocolatier to play cupid.

With billions of dollars flying out of valentine wallets, Valentine’s Day is a golden opportunity for small business. The third biggest retail event and the second biggest restaurant date of the year holds promise for every business.

Here are 5 creative ways for you to stake a claim for these Valentine’s dollars:

1.      Partner with “Romantic” Businesses

If you sell chocolate, flowers, jewelry, romantic dinners for two, or teddy bears, read no further. Any other business can stake a claim in on the Valentine’s Day sepnding by teaming up with the above mentioned businesses. A few ideas:

  • Spa owners… partner with local restaurants and hotels to create a unique Valentine’s experience. February 14 falls on a Sunday and February 15th is presidents day this year–how about a weekend getaway for two?
  • Calling Graphic designers and Web designers romantic businesses need your help creating Valentine’s-day creatives, website design, and more.

2.   Create an Online User Experience For Valentine’s Day Promotions

If you’re not already online, call web design firms today. Online storefronts snag a good percentage of Valentine’s dollar as people have limited time. Cater to the time-impaired valentine as well as niche shoppers with an easy-to-use online storefront. E-commerce solutions can help you get online quickly with a merchant account and credit card processing payment solutions.

3.      Celebrate Romance with a 2-for-1 Special

The primary message of Valentine’s Day happens to coincide with a business strategy for moving inventory: 2-for-1. With recession as well as romance in the air, now might be the time to pay tribute to the union of two by offering a “buy one get one free” deal for your product. And don’t forget to extend the deal to business partners as well as retail consumers: everyone can fall in love with promotional discounts.

4.      Go After a Niche Market

Valentine’s Day marketing typically targets one consumer: a straight couple prone to sentiment, hearts, and little cherubs. Here’s your opportunity to go after the huge market that is left out:

  • Same-sex couples Create a comfortable date-night atmosphere for same-sex couples. Or design an inclusive Valentine’s Day product for gay or lesbian couples.
  • Eco-conscious consumers Diamonds say “third-world exploitation” to this market, and cut flowers may evoke images of chemicals and carbon emissions. Chocolatiers can tout their fair trade credentials and restaurants their organic produce to court green lovers.
  • Singles Valentine’s Day is known as “Singles Awareness Day” among singles. Hospitality businesses can bring singles together for a special Valentine’s event to play cupid.

Don’t know how to reach your niche market? Direct Mail and Search marketing offer powerful resources for niche marketing. A 2009 Valentine’s Day survey found that fifty-one percent of small businesses credit pay per click as having the greatest impact on driving sales.

5.      Go the Extra Mile

When it comes to Valentine’s Day presents, timing and presentation is everything. Go the extra mile for your beloved customers and your customers’ beloved by offering FREE Valentine’s packaging and delivery service. Valentine’s gift baskets and cards can turn up the romance on a neutral gift like wine, fresh fruits, event tickets, or that kitchen appliance gift certificate. Restaurants, chocalatiers and cafés already make the most of this Valentine’s Day bundling strategy.

Other Valentine-friendly ways to confront window shoppers  include writing “branded” cupid notes in chalk on the sidewalk in front of your store. A lingerie store owner inscribed these provocative lines on the sidewalk: “From here it looks like you could use new underwear.”

 In the words of Ashton Kutcher, “I hate Valentine’s Day. I think every day should be a day of romance. Then, on Valentine’s Day you should get to tell whoever you hate that you cannot stand them. There would be one day of hating and 364 days of love.”

Follow these creative Valentine’s Day strategies and let your love affair with your customers blossom into a positive revenue stream.

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How To Kill Creativity?

Thursday, January 28th, 2010

Gone are the days when businesses relied on newspapers, magazines, radio and television to reach and engage with consumers where the difference between success and failure of an advertising campaign was its creativity. Advances in performance based advertising have caused advertising agencies to abandon the right side of the brain (creative side) for the left side – the analytical side. Recent studies show that businesses are continuing to shift their marketing spend towards direct marketing strategies such as pay per click, direct mail and telemarketing in order to be able to measure the response and get a quick return on investment on their marketing dollars.

The measurability and effectiveness of these aproaches is making them a popular choice among todays Chief Marketing Officers as the marketing roles shift from “creative” to “analytical”. This new analytical marketing function enables businesses to identify, target and measure the customer response for highly targeted search keywords in paid search using pay per click or organic search using search engine opimization (SEO), or through highly targeted placements on relevant content sites. 

However, this has killed the creativity in marketing as it has replaced the engagment element of marketing that invokes the user’s emotion or feelings towards a particular product or service with a transactive element where the consumer has no loyalty towards the product or service. Furthermore, he is likely to change her or his preference with the next click on Google, Yahoo or Micorsoft’s Bing.

But, the pendulum is about to swing back to the creative side. The emergence of online videos and social media will help bring creativity back into marketing as advertisers recreate the consumer passion and feelings for their products and services by engaging with targeted audiences on social media and networking websites such as facebook, myspace, twitter, tradeseam etc. and through viral marketing of creative videos on youtube, hulu etc. This shift back to creativity in marketing will help advertisers re-establish consumer loyalty towards their products and services resulting in high switching costs and repeat purchases.

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Marketing That Gets Attention and Results

Tuesday, January 5th, 2010

Small businesses are walking on a tight rope, by trying to maximize revenue opportunities on a smaller budget in fiscal year 2010. Active promotion of products and services, brand awareness and customer acquisition has become even more important to sustain performance in this current recessionary economy.

Small businesses are moving away from traditional advertising techniques to marketing strategies such as direct mail, telemarketing, internet marketing and social media marketing, that drive measurable performance. As all these tactics require an intentional action from the customer they also serve to qualify them as sales leads.

Direct mail Advertising gets better results than TV/Radio

Effective targeting is winning half the battle. Direct mail companies conduct a demographics analysis to identify people who have some reason to be interested in the product or service being promoted. A personalized and compelling direct mail is sent out to the targeted group of people. It is designed to funnel potential customers into taking an affirmative action – call, mail, come to a store, or whatever is needed to take the sales process forward. The results of direct mail advertising can be measured by keeping track of responses.

Internet marketing is more effective and cheaper than offline

The internet provides businesses the advantages of low cost, widespread customer reach and measurability. Internet marketing companies assist small businesses with organizing pay-per-click ad campaigns, social media marketing and SEO. Online advertising is easily measurable and can be tied up with results for performance analysis.

Telemarketing provides instant results

Telemarketing companies help businesses to increase profits by cold calling, following up, qualifying business leads, setting up sales appointments and sales. All services are conducted off-site, saving the business the infrastructure and overhead costs.

These effective marketing strategies can improve the sales volume of a small business dramatically. Businesses should constantly stay abreast with latest marketing trends to take advantage of  more effective ways to acquire new customers.

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