Social Networking | The Shockingly Powerful Business Tool You Thought You Knew All About

Saturday, May 15th, 2010

Your friends, family, clients, coworkers, and everyone else you’ve ever known all make up your social network. Thanks to Web 2.0, we now have powerful social networking tools readily available. These websites design are focused on allowing us to stay in touch, though. However, social networking on the Web is a powerful social media marketing solution that can spread the word about your business around the globe as well. Learn about how you can use social networking on the Web to start and grow your business by joining Tradeseam.

Enter Web 2.0: Web Design, E-commerce, and Social Networking

The social web refers to the collection of new, dynamic websites that have hit the scene in the past few years. Breaking away from traditional, static websites, these new sites are designed to allow users to interact with one another.

Wikipedia, for example, is a Web 2.0 encyclopedia of sorts. It’s got a ridiculous amount of information generated and edited by users of the site. Standard encyclopedias are static–unless you physically write on the pages. Wikipedia is designed to let anyone change or add an entry. It relies on crowd sourcing - the sheer volume of its users to sort out pesky issues like whether or not the entry is factual.

Social networking sites, such as Facebook and MySpace, don’t claim to provide any information, but they are just as dynamic. Users make their own profile and then add friends, family, and acquaintances. Users then post updates about all sorts of things. Generation Y–essentially everyone born in the eighties–has a particular penchant for these sites. Businesses, at first flabbergasted by Gen Y’s constant, on-the-clock social networking, have begun to see just how useful these sites can be.

Say, for example, you start a small business. Who knows about it? Your friends and family know, so you talk to them about spreading the word. Imagine how much faster this process would go on the Web. If you’ve just started an e-commerce website business you can disseminate your link to hundreds of people very quickly. Thanks to the way these Web sites are designed, you can easily hit your target demographic, which means better sales leads and a higher return on Investment for your online marketing spend.

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Social Networking for Small Business

Friday, February 12th, 2010

With the emergence of  social networking as a heavy weight web 2.0 player, online marketing is going through a major face lift. Social networking sites like facebook, twitter, myspace and tradeseam are fast becoming the new past time for people of all age groups. And Social media marketing is allowing  small business owners and entrepreneurs to take advantage of the expansive reach and viral nature of these social networks to reach their target constituents and sell their products or services. However, social media marketing has its own set of challenges.

One of the biggest complaints from small business owners and entrepreneurs who would like to generate sales leads using social media marketing is that it requires a huge time commitment to build, engage, and create positive word of mouth. Social media marketing done right- requires frequent thought provoking posts, a critical mass of connections and timely interactions or follow-ups that can consume your entire day. For this to be an effective marketing strategy small businesses would need to hire a dedicated social media marketer to constantly stay on top of social networking sites that are mushrooming all over the world wide web.

Still one has to be very careful while marketing your products or services using social media  because the biggest assets that social networks provide small business owners – their expansive reach and viral nature – are also their biggest liability as its very easy for negative PR or word of mouth (WOM) to spread like wildfire on these social networking sites that can doom any business – large or small. The best way to promote your brand on social networking sites is by sharing information with users that have similar interests and converting them into brand advocates to spread your message.

Finally, social media marketing cannot be the only channel  for generating business leads or building your sales pipeline.  Every business needs to have a marketing mix that consists of more than one tactic so that your entire sales revenues are not dependent on the performance of this one media source. Online marketing channels such as pay per click, search engine optimization (SEO) and sales lead generation can be just as effective marketing channels and can help small business build a robust sales pipeline.

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Loneliness Can Kill You

Wednesday, February 3rd, 2010

Staying socially connected may be just as important for public health as washing your hands and covering your cough. This topic of loneliness has been apparently making its rounds quite often these days, the origin seems to be an article that reported an interview with John Cacioppo, a social neuroscientist. Cacioppo suggests that a feeling of social rejection and loneliness can lead to dire health consequences.

Not unexpectedly, online social networking – the socializing outlet for a vast majority of  Generation Y, also known as the Millennial Generation or Generation Next or Net Generation – was an integral part of the study. A study in the December Journal of Personality and Social Psychology suggests that feelings of loneliness can spread through social networks like the common cold. “People on the edge of the network spread their loneliness to others and then cut their ties,” says Nicholas Christakis of Harvard Medical School in Boston, a coauthor of the December study. “It’s like the edge of a sweater: You start pulling at it and it unravels the network.”

However, Cacioppo did not condemn online social networking sites such as facebook, myspace, twitter as a tool of doom. In fact, he called it a boon as long as users don’t spread loneliness among others because they don’t trust their connections and foster that mistrust in others, as loneliness appears to be easier to catch from friends than from family.

Definitely a point of view to consider but hardly one to obsess over. We all know loneliness and isolation are not good for public health. They lead to depression, which is the launch pad to worse health conditions from Alzheimer’s to heart disease.

However, social networking has become one of the most popular past time activities for all generations. Used by young and old, users join like-minded communities, make friends, link with business associates, share interesting titbits, keep in touch with long distance friends, stay connected with old colleagues and find answers to questions.

Social networking is also viral in nature. This has businesses chomping at the bit, trying to figure out how to take advantage of the social networking phenomena to promote their products and services.  The need for a specific field of advertising called social media marketing has emerged as a result of the wide spread adoption of online social networking .

Social Media Marketing also known as social network marketing or social level marketing, is an advertising method that makes use of social networks to increase the web presence of a business. This ranges from simply advertising directly on social networking sites, viral marketing that spreads throughout the web, email, and word of mouth, or providing niche social networking sites focused around the items being advertised. Social media marketing enables businesses to take their customer relationships to a new level.

Many sites include features where companies can create profiles. For example, on Facebook companies can create “pages” where users can become fans of this company, product, service, individual, etc. Many companies create Twitter, MySpace and Tradeseam pages for themselves. The grassroots nature of these social media networks demands transparency and clarity of communication that requires businesses to maniacally focus and obsess about customers, as one wrong move can flame your company’s brand due to the viral nature and high power amplification of todays social web.

In summary, the social web is here to stay. As long as the social networking on the internet does not take users away from your friends and family in the physical world, you don’t have to worry about becoming lonely. Social Networking sites can be a source for making new friends, linking with business associates, staying connected with old colleagues and long distance friends. And for businesses it can be the most efficient way to reach target audiences, build strong customer relationships and serve their needs.

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The Grammy Goes To…

Monday, February 1st, 2010

 The web has been a blessing for small business owners and entrepreneurs, providing them with numerous opportunities such as access to new markets, elimination of barriers to existing markets and providing a platform for innovation like never seen before. In the spirit of the upcoming awards season, small business experts and entrepreneurs offer their version of the grammy awards to the best web strategies that have helped them innovate, create awareness and sell more products and services online:

Search Engine Optimization for Best Performance

With or without sizeable marketing budgets, SEO is still the best way to attract customers to your business’ website. Effective use of relevant keywords in your website content and link building leads to high natural ranking on search engines such as Google, Bing and Yahoo!. SEO companies are a great help, as they understand the search engine algorithms and the white hat SEO techniques to optimize your website for high search rankings in organic seach results. SEO has delieverd the best performance results in driving qualified traffic to your website, but trying to get there without white hat SEO tactics can get your website blacklisted by search engines.

Social Media for Best Innovation

Social media websites are powerful amplifiers and viral agents that can spread awareness and build a loyal customer following overnight. Blogs, wikis, consumer review sites and social bookmarking ane networking websites are all places businesses should venture into to reach their target audiences,  serve customer needs and build strong customer loyalty. As social media websites are accepted by the users as genuine word of mouth, aggressive marketing or selling of products and services can turn off customers in a hurry. On the other hand, genuine customer engagement and relationship management can get you brownie points and build strong followers of your business. Social Media Marketing wins the best innovation web grammy award because of  its viral nature and high amplification power that can make or break your business’ reputation.

Viral Video for Best New Kid On The Block

Viral Video Marketing has exploded onto the web scene. There are millions of short videos on the internet today, produced both by professionals and amateurs. The amateurs publish their videos for fun and recognition, and the professionals produce and publish them to acquire traffic and sell more products or services online.

Millions of people watch these short videos, but how effective are they at creating brand awareness or driving qualified traffic to web sites? The question, for many small businesses, is how to take advantage of the viral video marketing opportunity to sell more of their products online.

Have you ever watched a video with 1MM impressions and thought to yourself: “How the hell did that video get so many hits?” The chances are pretty good that it didn’t happen naturally, but some marketing company must have launched a viral video campaign for it to have received so many impressions. 

In light of the recent sucess of viral videos sponsored by companies like Levi’s “Backflip Into Jeans,” Gatorade’s “Ball Girl,” and Nike’s “Kobe Jumps Over Car,” marketers and advertising agencies are adding viral videos to their online marketing strategies for 2010.

As we emerge from this deep recession, businesses are seeking new ways to engage with web audiences in a cost effective manner. Viral video – which is generally less expensive to produce and distribute on the web than traditional advertising is fast becoming in vogue.

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How To Kill Creativity?

Thursday, January 28th, 2010

Gone are the days when businesses relied on newspapers, magazines, radio and television to reach and engage with consumers where the difference between success and failure of an advertising campaign was its creativity. Advances in performance based advertising have caused advertising agencies to abandon the right side of the brain (creative side) for the left side – the analytical side. Recent studies show that businesses are continuing to shift their marketing spend towards direct marketing strategies such as pay per click, direct mail and telemarketing in order to be able to measure the response and get a quick return on investment on their marketing dollars.

The measurability and effectiveness of these aproaches is making them a popular choice among todays Chief Marketing Officers as the marketing roles shift from “creative” to “analytical”. This new analytical marketing function enables businesses to identify, target and measure the customer response for highly targeted search keywords in paid search using pay per click or organic search using search engine opimization (SEO), or through highly targeted placements on relevant content sites. 

However, this has killed the creativity in marketing as it has replaced the engagment element of marketing that invokes the user’s emotion or feelings towards a particular product or service with a transactive element where the consumer has no loyalty towards the product or service. Furthermore, he is likely to change her or his preference with the next click on Google, Yahoo or Micorsoft’s Bing.

But, the pendulum is about to swing back to the creative side. The emergence of online videos and social media will help bring creativity back into marketing as advertisers recreate the consumer passion and feelings for their products and services by engaging with targeted audiences on social media and networking websites such as facebook, myspace, twitter, tradeseam etc. and through viral marketing of creative videos on youtube, hulu etc. This shift back to creativity in marketing will help advertisers re-establish consumer loyalty towards their products and services resulting in high switching costs and repeat purchases.

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The Road to Entrepreneurial Success

Tuesday, January 19th, 2010

Every business is the brain child of an entrepreneur. The recession may have put a cap on spending limits and risky initiatives, but it is still a good time for entrepreneurs to thrive. Entrepreneurs with a finger on the pulse of latest trends in the market can leverage technological advancements to their advantage.

The internet is a power-packed tool that enables businesses to sustain profit streams with minimal upfront investments. Small and Large businesses can acquire and reach customers in new markets from their living rooms or office or from their mobile RV as did Philip May who left a middle-management job at Hewlett-Packard (HP), moved his wife and two kids out of their Silicon Valley home, loaded them into a 37-foot RV and hit the road. The plan?  Tracey and Philip started a mobile, RV-based business. (OK, they’re on their third business, but this one, Philip says, has legs.)

The Mays have been to the 48 contiguous states while discovering the freedom and terror of running their own business — TechnoRV, which sells gadgets to the RV community on the web and at number of RV shows held nationwide. Their income is substantially less than it once was, but the Mays’ new gig has its perks.

E-commerce

E-commerce websites are ideal storefronts. Without incurring the overhead of sales people, real estate, equipment and utilities, businesses can offer their customers better deals while making sizeable profit streams. E-commerce solutions companies can help you offer your products and services online by launching your online storefront within hours instead of weeks or months. Customer friendly features such as live chat and online product recommendations can be incorporated to improve customer experience, move products and encourage repeat visitors.

E-commerce solution companies make sure the technology behind the website is robust and can perform with thousands of visitors a day. They also make sure the website design looks appealing and attractive to the target audience. Website designers can also help develop the right look for the business.

Internet Marketing

However appealing and high performing an e-commerce solution  may be, it will not deliver the expected profits without internet marketing. The website’s presence, products and services need visibility to attract the target audience. Search engine marketing and pay-per-click qualify customers and direct them to the website. Businesses can also use social media to spread brand awareness. Customer issues can be handled in forums and discussions. Social media marketing is an effective way to reach your target customers on the internet. Internet marketing firms take advantage of these latest internet trends such as social media, viral videos, seo to acquire and reach customers for small businesses that are on a tight budget.

E-commerce solutions and internet marketing are two of the most important  areas that small business owners can implement to get ahead in 2010. Research from surveys conducted by interviweing small business owners and partners  indicate  internet marketing firms are set to thrive in 2010.

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Top 5 Return On Investments (ROI) For Your Business In 2010

Friday, January 15th, 2010

The recession is forcing small businesses to slash budgets and re-roganize for the new economy. Relentless focus on return on investment is the objectives for every business in 2010. Two trends that are gaining popularity are more outsourcing and a shift to online marketing and advertising. Five business ideas that will gain momentum in 2010 are:

Social media marketing

Social media has become increasingly popular with the young and the old. Social media marketing companies tap into this pool to market your business to a wide audience and create a buzz through forums and discussions. It is an explosive medium as word of mouth can spread about your business like wild fire. Vigilant businesses can enhance their customer relationships and build a customer-friendly image by monitoring and addressing any negative feedback that is posted on these websites so it does not result in bad PR.

Search engine optimization

Nothing can trump your website ranking on the first page in organic search results on Google, Bing and Yahoo!  for relevant search keywords. White Hat SEO companies  focus on building relevant traffic to your websites by researching on keywords that will convert into sales, effective link building to make sure your website is indexed by tier 1 search engines so your website can be found by users online, link baiting to attract visitors to engage with the content on your site and social bookmarkingof your website on the relevant social networking and media properties.

Pay-per-click marketing

PPC campaigns eliver results that are measurable and can provide a significant Return on Investment (ROI)  for your business if you can identify and bid on the keywords that result in conversion into qualified business leads or credit card merchant sales. Search Marketing companies make sure your ppc campaigns are more effective by placing the right bids so that you can meet your ROI objectives.

Call Centers

While businesses have been compelled to lay off staff to slash their expense budgets for 2010, work still needs to be done. By outsourcing call center services, businesses ensure trained l center professionals handle customer service calls, interact with suppliers, take orders, qualify sales leads, provide technical support and also act as an answering service, all at significantly lower overhead costs.

Medical Billing

Outsourcing Medical billing can alleviate the workload on healthcare practitioners and medical centers by solving the time consuming task of filing claims, keeping track of medical billing and code changes, collecting revenues on difficult claims so healthcare professionals can focus on their primary focus ie providing for healthcare to patients and consumers.

As more small businesses rely on outsourcing services and permanent temporary staffing to keep expenses low, we can expect the US economy to recover from the deepest recession since the great depression.

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Qualifed Sales Leads – A Lifeline of Every Business

Wednesday, January 13th, 2010

The volume and the quality of sales leads  are critical for every business to keep the “lights on” in any type of economy. If you can’t generate a sufficient volume of business leads you won’t be able to stay in business for very long. However, if you comproise on the quality of leads you will spend more to generate these leads than you will make in sales. It is very important that you always have a consistent and reliable source to generate qualified sales leads as it is the only lifeline of a sustainable business. Today every business owner realizes the importance of business leads and it is important for you to continously allocate monthly budget to new sources to establish a reliable source for quality sales leads. There are many ways of acquiring business leads today and not all methods work equally well for all businesses even if you are in the same industry. Therefore, you need to test different programs and identify the cheapest sources for qualified sales leads for your business.

With web 2.0 and new online networking platforms such as blogging, social networking sites, marketing your products and services including b2b lead generation has become easier and more cost effective for small businesses. If you want to generate sales leads from your website, you must promote your website via pay per click, SEO or in online blogs, social networking and community oriented websites. Many small businesses have started to use blogging as one of the best approaches for driving traffic to their sites with the goal of generating business leads. With the social media traffic growth, it has become easier to drive more traffic to your websites via social networks than blog posts. Although you cannot engage in aggressively selling your products or services on social networking websites, you can certainly promote your brand name by including it in your online profile and social communications with your network. For your social media marketing efforts to be successful, you must select the right social networking platform. For example, if you sell consumer products or services you should focus on promoting your website on facebook and myspace. For businesses networking, you should focus on linkedin and tradeseam. Twitter can be used for both b2b and b2c businesses.

For those of you that aren’t familiar with Tradeseam. Don’t miss out on this business opportunity! Lead generation has never been easier and more effective for businesses, both large and small. With Tradeseam, you can acquire new customers while sitting on your couch, without having to do any work at all. You don’t need to manage  pay per click campaigns, write content for blogs, build your network on social networking sites, nuturing the leads from lead brokers etc. Acquiring a consistent and reliable flow of high quality sales leads has never been easier. Tradeseam generates not just sales leads but real business opportunities, these are real buyers and customers looking for your products and services online. More importantly, Tradeseam will always be the cheapest lead generation provider for your business because you get to set your own lead price that you can get the return on investment you need for your business.

You can now build your business on Tradeseam and rest assured that you’ll never have to worry about when or where your next customer will come from….

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Small Business Gems For Year 2010

Wednesday, January 13th, 2010

The year 2010 is a harbinger of hope and marks a gradual shift towards a economic recovery. Businesses are focusing on active promotion of their products and services with renewed energy. The power of the internet is being optimized to increase the income potential of businesses and to build a loyal customer base.

Three profit-making avenues businesses can’t afford to miss in 2010 are:

1. Social media marketing

Statistics predict a massive boom in social media activity in 2010. Internet marketers can ride this wave to increase website traffic and generate more conversions. Posting attention-grabbing articles on social media networks can create interest in a brand name, leading to inbound links and more customers for the business. Furthermore joining business networks and subscribing to get qualified business leads, sales leads and networking with businesses in your industry is a no brainer. Studies reveal that consumers who are exposed to a brand via social media or SEO  are at least three times more likely to click and make related searches. Taglines also stick in the minds of people. They search for the brand using the tagline, providing the business with a less competitive keyword. Social media therefore is also an excellent search engine optimization  tool.

2. Internet marketing

Internet marketing drives more traffic to the website, and creates sales leads. Pay-per-click ads qualify consumers automatically while search engine optimization ensures the website has high organic search rankings and gets the attention of consumers searching on topical keywords. Creating inbound links and linking to reputed websites increases website rank and visibility. Affiliate marketing and registering on web directory listings is also an excellent way to direct interested consumers to your website.

3. VOIP

Even in the internet age, a phone call has unmatched value. Addressing a customer’s concerns over phone is more effective than sending a passive email. Businesses can reduce their phone expenses drastically by using VOIP phones  instead of traditional phone systems. VOIP phone systems offers easy maintenance and customization, cheap international calls, one network administration (data + voice), remote calling, low phone costs during travel, and videoconferencing.

Implementing these gems in 2010 can increase business profits without adding much to the expense line of your balance sheet. No business, large or small, can afford to turn a blind eye to such a wining strategy for 2010!

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Marketing That Gets Attention and Results

Tuesday, January 5th, 2010

Small businesses are walking on a tight rope, by trying to maximize revenue opportunities on a smaller budget in fiscal year 2010. Active promotion of products and services, brand awareness and customer acquisition has become even more important to sustain performance in this current recessionary economy.

Small businesses are moving away from traditional advertising techniques to marketing strategies such as direct mail, telemarketing, internet marketing and social media marketing, that drive measurable performance. As all these tactics require an intentional action from the customer they also serve to qualify them as sales leads.

Direct mail Advertising gets better results than TV/Radio

Effective targeting is winning half the battle. Direct mail companies conduct a demographics analysis to identify people who have some reason to be interested in the product or service being promoted. A personalized and compelling direct mail is sent out to the targeted group of people. It is designed to funnel potential customers into taking an affirmative action – call, mail, come to a store, or whatever is needed to take the sales process forward. The results of direct mail advertising can be measured by keeping track of responses.

Internet marketing is more effective and cheaper than offline

The internet provides businesses the advantages of low cost, widespread customer reach and measurability. Internet marketing companies assist small businesses with organizing pay-per-click ad campaigns, social media marketing and SEO. Online advertising is easily measurable and can be tied up with results for performance analysis.

Telemarketing provides instant results

Telemarketing companies help businesses to increase profits by cold calling, following up, qualifying business leads, setting up sales appointments and sales. All services are conducted off-site, saving the business the infrastructure and overhead costs.

These effective marketing strategies can improve the sales volume of a small business dramatically. Businesses should constantly stay abreast with latest marketing trends to take advantage of  more effective ways to acquire new customers.

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